Remove Ads removes the full-screen interstitial ads shown after a run. Rewarded ads — the optional ones you tap to watch for a revive or a bonus — stay available on purpose, because they give you something rather than interrupt you. If interstitials are still appearing after a purchase, try Restore Purchases and restart the app.
Use Restore Purchases. The purchase is tied to the store account you bought it with, so make sure you are signed in with the same Google or Apple account.
Progress is saved locally on your device and is not backed up to any server. Uninstalling the app deletes it permanently. Your Remove Ads purchase is separate and can always be restored.
Payment is handled entirely by Google Play or the App Store — we never see your payment details and cannot issue refunds directly. Request a refund through Google Play or Apple. Email us as well and we will help where we can.
Force-close and reopen the app. If it happens repeatedly, email us with your device model, OS version, and roughly when it happened.
iOS: Settings → Privacy & Security → Tracking.
Android: Settings → Google → Ads.
Ads still appear, but they are no longer personalised. See the
privacy policy for details.
Both toggles live in the in-game options and are saved with your progress. Also check that your device is not muted and that the app is not silenced by Do Not Disturb or a silent switch.
The most useful reports include: